Thursday, 21 June 2012

▪ All prices at our website are in Pounds Sterling and include VAT.

When you send your order you receive an automatic email that confirms that your order has been received.



Payment by Credit/Debit Card
▪ Payment can be made using all major credit or debit cards via our payment provider (PayPal). All transactions are encrypted through SSL and are as a result 100% secure. After completing the payment on the PayPal website you should get a PayPal confirmation email.

▪ You can pay through PayPal without a PayPal account. You only need to select this option (‘Pay with a debit or credit card’) when you pay on the PayPal site.

▪ You can also pay through WorldPay with Visa, Mastercard, Maestro, Amex and JCB cards.

▪ Please note that if you have any problems regarding the payment, it might be because you have spending restrictions on your credit/debit card (for example daily or online spending limits).

▪ If you have a non-UK card, you need to select the appropriate issuing country from the list when you pay on the PayPal site.

Payment by Bank Transfer
▪ Account Name: Senia G Ltd
  Account Number: 31630421  Sort Code: 60 06 20
  Reference: Please use the order number

▪ We will send a payment confirmation email once we have received the transfer.

▪ Your order status will only be active when your order has been paid for.



▪ Delivery times do vary on different styles of radiators and are clearly displayed in the product description.

▪ When your order contains a mix of products with different delivery lead times, the longest lead time will apply to the whole order.

Delivery charges:
▪ England, Wales, Scotland and Northern Ireland: FREE (on orders over £150)
▪ Ireland: £19
(We regret that we are unable to deliver to Jersey, Guernsey and Isle of Man addresses.)
▪ other European Union (EU) countries: HERE

▪ Specific delivery times cannot be given. Delivery is on workdays, Mon to Fri 8am to 5pm. It will be to ground floor locations only. Due to insurance guidelines, the driver is not permitted to carry the radiators up any steps. If a radiator is too large or heavy for driver to handle it on his own due to safety and health reasons please ensure enough people are available at the delivery address to assist the driver. As drivers are not insured to take their vehicles on roads other than public highways, deliveries will be made to the closest accessible point only. Please inform us of any unusual circumstances regarding access to your shipping address.

▪ You are advised not to book an installer or contractor until your goods have arrived and have been checked.

If you have any questions or need further information please do not hesitate to contact us by email: This email address is being protected from spambots. You need JavaScript enabled to view it.


Senia Group

Senia G Ltd (Company Number 9927154)


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